Saloua El Moussaoui Jewelry Designer Image tooltip: Saloua El Moussaoui Jewelry designer Customer since 2025

Need help with OkiOki?

Whether you have a question about Peppol, want to link your mailbox or are looking for technical support, you can quickly find the right kind of help on this page. Check out our guides, visit the support portal or contact our team.

Saloua El Moussaoui Jewelry Designer Image tooltip: Saloua El Moussaoui Jewelry designer Customer since 2025

Where can I find the answer to my question?

We answer most questions in detail in our extensive support portal. Here you will find clear explanations, practical step-by-step plans and answers to frequently asked questions. Here are some of the most frequently asked questions:

Frequently asked questions

What is Peppol?

Find out exactly what Peppol is, how the network works and why e-invoicing via Peppol has become mandatory for Belgian companies.

Is Peppol mandatory in Belgium?

Find out who is subject to the obligation, which invoices need to be sent via Peppol and how easy it is to comply with the requirements.

How do I link my mailbox to OkiOki?

Learn how to link Gmail, Outlook, Office 365 or another mailbox, so that OkiOki can collect invoices automatically.

Can I contact the OkiOki support team?

Absolutely!

Can't find the answer to your question? Our support team is here to help. We'll examine your situation together with you and find the fastest solution.

Whether you need help with:

  • Setting up OkiOki
  • A mailbox link
  • Peppol
  • Missing documents
  • A technical error message

Our team is here to help.

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Not yet an OkiOki user?

Discover how OkiOki automatically brings together all your administrative documents in a single location.

  • Collect invoices without searching  
  • E-invoices sent via Peppol  
  • Continuous overview of open tasks  
  • Documents sent automatically to your accountant  
  • Better overview. Less hassle.